How Wallet Data Enters Our Privacy Policy
Our Privacy Policy covers details you provide during account creation, including your phone number, login credentials and verification responses. We also receive transaction references when you choose DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, so we can match a wallet action to the
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correct account and investigate a status question. Device type, browser data, sign-in time and security events help us detect unusual access and keep account records accurate. We use this data for account administration, payment reconciliation, security checks and support handling, not for unrelated purposes. Where access
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or eligibility is discussed, it depends on local law. We retain records only for the period needed for these purposes or for a valid legal request, then remove or restrict them through our operational process. You can contact us through the account support route beside the
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cashier to ask what data we hold or why a particular record was used.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.